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Service & Support

Are you stuck and need assistance?
We're here for you. Our experienced support teams are available to you by phone or email and will work with you to find a solution.

You will find the contact details of the respective area listed below.

For tenants

You do everything yourself in the BICONTcasa web portal: You log in and out, top up your credit 24/7 within minutes with Visa, Mastercard, PostFinance or TWINT, request refunds and order replacement cards.

To the web portal for tenants

Solar and payment systems

You can reach our support for BICONT and solar systems from Monday to Friday from 08:00 -12:00 and from 13:00 -17:00 on the following telephone number:

Payment systems: +41 44 781 04 70
Solar systems: +41 44 781 04 64

Payment systems:
Solar systems:

For tenants: access BICONTcasa here

Public lighting

You can reach our technical customer service for questions about the lighting control system from Monday to Friday from 08:00-12:00 and from 13:00-17:00 on the following phone number:

+41 44 781 04 96

Power Electronics

Monday to Friday from 08:00-12:00 and from 13:00-17:00 on the following phone number:

+41 44 781 02 32

Circuit breaker

The support for circuit breakers runs through the company Speed Power-On GmbH.

+41 44 784 27 68

Direct election Markus Schärrer
+41 79 229 77 21

Direct election David Caluori
+41 78 855 57 06

Drive Technology

Monday to Friday from 08:00-12:00 and from 13:00-17:00:

+41 44 781 04 00

Out of office hours during 7 days a week / 24 hours around the clock at the following phone number:

+41 44 781 04 04

Downloads

Installation guides, user manuals, data sheets, brochures and much more that can be helpful for the successful deployment of your solution can be found in our extensive download area.

In which area do you need further documentation?

Drive technology Power electronics Public lighting Solar and payment systems Company